FAQ

Setting up an account at Ozoon is quick and user-friendly, designed for both beginners and pros. Simply visit our homepage and click the "Sign Up" button. You'll need to provide basic details like your email, a secure password, and some personal info to comply with regulations. Once registered, you can log in immediately and explore the platform. For added security, we recommend enabling two-factor authentication right away. If you're migrating from a Bodog account, your history transfers seamlessly under the new Ozoon branding. Remember, you must be of legal gambling age in your province to play. This process takes just a few minutes, letting you jump straight into games or bonuses without delay.

Ozoon rolls out exciting welcome bonuses to kickstart your play. For casino fans, grab the 100% match up to $3,500 plus 400 free spins across your first five deposits—think 100% up to $800 on the first, with spins on Gods of Luxor. Crypto users get even more with a 150% match up to $7,000 and the same spins. Sports bettors can claim a 100% bonus up to $400 plus 50 free spins, or go crypto for up to $600. Poker players enjoy a 100% bonus up to $1,000, unlocked via rewards points. To activate, select the bonus during deposit—no automatic crediting here. Always check terms, as these offers come with wagering requirements and a generous 180-day validity. We don't imply guaranteed wins, but these boosts add extra value to your sessions.

At Ozoon, we focus on deposit-based bonuses to reward committed players, so no-deposit codes aren't currently part of our lineup. This keeps things fair and tied to real play. Instead, dive into our welcome packages or refer-a-friend perks, where you can earn up to $300 per referral without needing codes. Keep an eye on your account dashboard or promotions page for any limited-time offers that might pop up. If you're new, starting with a small deposit unlocks spins and matches right away. We prioritize transparency, so all bonuses require opt-in during funding—no surprises.

Depositing at Ozoon is straightforward with options like Visa, MasterCard, Interac, Bank Transfer, and cryptos including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and Tether. Minimums start at $10, and funds appear instantly for most methods. Head to the cashier, choose your method, and select any bonus if applicable. For withdrawals, use the same options where possible, with processing times varying—crypto is fastest, often within hours, while bank transfers might take a few days. Limits depend on your verification status, and we process requests after meeting any wagering needs. Always verify your account early to avoid delays, ensuring smooth cashouts of your winnings.

Wagering requirements at Ozoon ensure fair play by requiring you to bet a multiple of your bonus and deposit before withdrawing. For example, our casino welcome bonus has a 25x requirement on deposit plus bonus, meaning if you deposit $100 and get $100 bonus, you'd wager $5,000 total. Free spins winnings often need 40x playthrough. Contributions vary—slots count 100%, but craps is excluded at 0%. Sports bonuses are lighter at 5x. Track progress in your account to stay on top. These rules prevent abuse while letting you enjoy extended play; meet them, and winnings are yours to keep, with no max cashout on most deposit bonuses.

Absolutely, Ozoon is fully optimized for mobile devices, so you can enjoy seamless gaming on your smartphone or tablet without needing an app. Just log in via your browser on iOS or Android, and access the full lineup of slots, table games, sports betting, and live dealers. The interface adapts perfectly, with touch-friendly controls for betting on the go—perfect for wagering on NHL games during commute. All features, from deposits to support chat, work flawlessly. For the best experience, ensure a stable connection, and you'll get the same bonuses and security as on desktop.

Ozoon boasts a diverse library from top providers like Betsoft, BGaming, Booongo, Dragon Gaming, Evoplay, Leander Games, PG Soft, Playson, Qora, Reevo, Rival Gaming, SmartSoft, Spade Gaming, Spribe, and Wingo. Dive into popular slots, blackjack, roulette, poker, craps, and live dealer options. Sports fans get moneyline, spread, parlay, and over/under bets on NFL, NBA, MLB, NHL, and NCAA events. Hot Drop Jackpots add progressive thrills with hourly and daily drops. Most games contribute to bonuses, except exclusions like craps. Whether you're spinning reels or building parlays, there's something for every style.

Ozoon operates under strict licensing to ensure a safe, fair environment for Canadian players. As the rebranded Bodog, we maintain high standards with oversight that guarantees game integrity and player protection. Our platform uses certified random number generators for unbiased outcomes, audited regularly. While specific licensing details are available in our terms, rest assured we're committed to compliance in regulated markets. This setup provides peace of mind, letting you focus on the action without worries about fairness or security.

Know Your Customer (KYC) at Ozoon is a standard step to prevent fraud and comply with regulations. After signing up, you may need to submit ID like a driver's license, proof of address (utility bill), and payment verification. Upload documents via your account portal—it's secure and typically reviewed within 24-48 hours. This unlocks full withdrawals and bonuses. If you're using crypto, the process is often streamlined. We guide you through it, and once done, it's smooth sailing for future transactions. Think of it as a one-time checkpoint for long-term security.

If you hit a snag like login problems or game glitches, start by clearing your browser cache or trying a different device. For mobile issues, ensure your OS is updated. Our FAQ covers basics, but for deeper troubleshooting, reach out via live chat or email at support@ozoon.eu—available 24/7. Common fixes include checking internet stability or disabling VPNs if they're interfering. If a bet doesn't settle, note the details and contact us promptly. We're here to resolve things quickly so you can get back to playing without frustration.

Ozoon promotes responsible gaming with tools like deposit limits, session timeouts, and self-exclusion options you can set in your account. Track your activity via history logs, and use reality checks to monitor time spent. We link to resources for problem gambling support in Canada. If needed, cool-off periods let you pause play. Remember, gambling should be fun—set budgets and stick to them. Our team can guide you on using these features, ensuring a balanced experience.

We prioritize top-tier security with SSL encryption for all transactions and data, shielding your details from unauthorized access. Firewalls and regular audits keep things locked down, while crypto options add anonymity. Your personal info is stored securely and only used for verification or support. We never share data without consent, complying with privacy laws. For peace of mind, enable account alerts for unusual activity. This robust setup lets you play confidently, knowing your funds and info are protected.